How hard should it be? Married for 8 years, 2 kids who are 6 and 3, citizens of Great Britain and married to a Norwegian. Immigrating to Norway should be a doodle and a simple formality! Right?
Before Jane and kids arrived I hpad a chat with Folkeregisteret og Skatt Øst (this is where you get your National Insurance number and the tax office). Was told just to bring them with me together with necessary documentation (passports, marriage certificate, birth certificates). Also had a check on the website, but nothing more there….
Turned up at their office and was quickly shot down in flames by a grumpy and not very service minded bureaucrat manning the desk! Fair enough, late Friday afternoon and she was probably thinking abhome more fun things than helping us through the process. She did not appreciate my views about lack of and wrong info on their website either….
Got a piece of paper with a website address and was told to register. We, of course, went home and did as told. We registered Jane and chose a date for her to meet the Police to get registered. Website said nothing and did not ask about kids though…. Hence we called when office opened that Monday. Oh yes, kids (even if 3 and 6) needs to be registered separately and appointments made. Problem; no more appointments available same day as first appointment for Jane, so now we will travel back and forth to the police station… What makes it even worse is that it takes over 3 weeks to get one….
One thing is the delay it is all causing. Another thing is the frustration accused due to missing/wrong information. The worst however is the complete lack of service combined with the lack of empathy and smiles…. Not a reason to be proud of being Norwegian!